Privacy Policy

Introduction

At USM Electrical, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our services or interact with our website.

Information We Collect

We may collect the following types of information:

• Name and contact information (email, phone number, address)
• Service request details and preferences
• Communication history and service records
• Payment information for service transactions

How We Use Your Information

We use your information to:

• Provide and improve our electrical services
• Communicate about appointments and service updates
• Process payments and maintain billing records
• Send relevant promotional materials (with your consent)
• Comply with legal obligations and industry standards

Data Protection

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and accessed only by authorized personnel who need it to perform their duties.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Opt-out of marketing communications
• Lodge a complaint with relevant authorities

Contact Us

If you have any questions about our Privacy Policy or how we handle your personal information, please contact us at:

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.